Return Policy

Not in love? No worries. If your order isn't quite right, we'll happily take it back within 60 days of purchase.

See details below, browse our FAQ or contact Customer Service.

WHAT IS THE RETURN POLICY FOR INTERNATIONAL ORDERS?

Returns are simple. Just send us back your item (you're responsible for return shipping charges).

We'll give you a refund for the amount you paid for the returning item.

A $6.95 restocking fee will be applied for each item returned.

Unfortunately, we cannot reimburse for original shipping fees, duties or taxes associated with international orders. I

f you made a purchase on or before 7/31/2015, your return will be processed under our old Return policy.

FINE DETAILS

Items must be sent back within 60 days from the purchase date.

we'll give you up to 90 days from the purchase date to make gift-giving easier

Items should be unworn and include all original tags

All packaging including the original shoe box should be included

ristabrezi does not currently offer prepaid return-shipping labels for International orders.

Items should always be mailed back to ristabrezi , not the manufacturer

Refunds are applied to the original payment method within 5 business days of receipt to our warehouse

Credits can take additional time to post to your account, depending on your credit card.

SENDING IT BACK TO US

Repackage items exactly how you received them — boxes, tags, and all

Write your ristabrezi order confirmation number on the outside of the package.

Take your sealed box to any post office counter or authorized carrier outlet to purchase your return postage.

You may also wish to insure your package for the full replacement value

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